Lori brings a wealth of experience in both customer service and patient coordination to the Ethos team. With over 20 years in the hospitality and marketing and sales industry, she has also worked extensively in both medspa and dermatology settings. As a certified Nurse Assistant, Lori is deeply committed to ensuring patient comfort-both physically and emotionally. Her goal is to consistently deliver an exceptional patient experience with compassion, professionalism, and care.